Scale your support.Not your headcount.
Stop drowning in repetitive tickets and running on the growth treadmill. Replofy combines a purpose-built unified inbox with an autonomous AI Aura to deflect 70% of support volume instantly. Say goodbye to agent burnout and disjointed CRM tools.
Support logic rewired for the modern enterprise.
• Address is unverified.
• Requesting exception to standard policy.
Support logic rewired for the modern enterprise.
Knowledge Native
Aura instantly pulls data from your documentation, eliminating hallucinations and ensuring responses are 100% grounded in your brand truth.
Zero Latency
Sub-second resolution speeds across all channels, handling traffic spikes effortlessly without queue times.
Intelligent Handoff
When human empathy is required, Aura loops in your team natively with a structured executive summary of the issue.
Global Intelligence
Native contextual understanding in over 50 languages, allowing you to expand globally without hiring local support teams.
From messy PDFs
to autonomous agent.
Data Ingestion
Connect your Shopify, Stripe, Help Center, and upload internal SOPs. Aura parses and vectorizes this unstructured data in minutes.
Behavior Formatting
Configure Aura's tone of voice, constraints, and confidence thresholds. Decide exactly when Aura should step back.
Live Deflection
Activate Aura on your live chat, email, and social channels. Watch your resolution times drop from hours to milliseconds.
Beyond conversation.
Enter autonomous resolution.
Aura doesn't just answer questions; it resolves them accurately safely. By integrating deeply with the Model Context Protocol (MCP), Aura securely interfaces with your Helpdesk to access live statuses and context — without ever bypassing strict permissions.
Need specific workflows? Equip Aura with Custom Skills. Provide read-only tools to safely query active inventory, fetch subscription phases, or pull tracking updates — keeping you completely in control of data boundaries.
Ticket Deflection
Average immediate reduction in support team workload.
Average Resolution
Wait times reduced from hours to mere seconds natively.
Continuous Uptime
Never sleeps, never takes a break, completely immune to burnout.
Aura Intelligence FAQ.
Everything you need to know about scaling support natively with Aura.
Aura is an autonomous AI agent that resolves customer inquiries 24/7. It uses advanced RAG strictly grounded in your knowledge base, meaning it only provides information you've verified, effectively eliminating hallucinations.
Aura learns from your existing help center, PDFs, website content, and historical tickets. Training completes in minutes, and the agent continues to refine its accuracy over time via feedback loops.
When a customer query enters complex territory or falls below the configured confidence threshold, Aura seamlessly escalates the ticket to a human agent, providing the entire conversation summary and diagnostic context.
Yes. Aura detects customer languages automatically and replies naturally in over 50 languages. No need for specialized translation services or region-specific agents.
Aura usage is tied strictly to the value it provides. You are only billed for successful autonomous resolutions, allowing you to have unlimited human seats without incurring seat-based per-agent costs.
Stop the manual triage.
Deploy natively with your favorite channels and E-commerce platforms. Start automating your support workflows today.