User Guide

How to Use Replofy

A step-by-step guide to setting up and using Replofy's AI-powered customer support platform. Follow the checklist to get started in minutes.

Start Setup
Before You Start

Planning Checklist

Go through these 5 categories before setting up Replofy to ensure a smooth implementation

1

Account Setup

2

Team Configuration

3

Channels

4

Knowledge Base

5

Customization

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Platform Features

Email Integration

Connect Gmail to sync and respond to emails directly from Replofy

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Chat Widget

Embed an AI-powered chat widget on your website

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AI Assistant

Let AI handle customer queries autonomously

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Knowledge Base

Build an AI knowledge base from your documents

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Team Management

Invite team members and manage permissions

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Analytics

Track resolution rates, CSAT, and team performance

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Get Started

Ready to transform your support?

Go through the checklist above, then set up your account in minutes. Our AI-powered platform handles the rest.

Create Account