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Documentation

Master your
AI Helpdesk.

Everything you need to set up, operate, and scale Replofy. Stop struggling with legacy tools and learn how to build autonomous support in minutes.

Quick Start Guide

Set up your workspace, invite team members, and configure your first AI agent in under 5 minutes.

Training the Knowledge Base

Learn how to upload PDFs, import Help Centers, and sync URLs to make your AI instantly smart.

Workflows & Routing

Configure intelligent human escalation, precise VIP routing, and automated ticket tagging.

The Omnichannel Inbox

Unify Email, WhatsApp, Instagram, and web chat into a single chronographic timeline.

Implementation
Checklist

A streamlined path from zero to autonomous AI support.

01

Create Organization

Set up your company workspace and brand identity.

02

Connect Channels

Link Gmail, WhatsApp, and embed the chat widget.

03

Upload Knowledge

Ingest PDFs and URLs to train the AI instantly.

04

Define Workflows

Set rules for when the AI should escalate to a human.

Need a guided setup?

Our onboarding engineers will set up your organization for you.