Custom email connections.
Custom email support is planned. Configuration and availability will be confirmed when it is ready.
custom domain
SMTP sender setup
DNS checklist
DNS records
SPF
include:mail.acme.example
verified
DKIM
selector replofy._domainkey
pending DNS
Return path
bounce.acme.example
verified
Delivery log
11:02
test message accepted
250 queued
11:05
support reply delivered
message ID recorded
11:07
DKIM warning
operator visible
Support intake
Sender
help@acme.example
custom domain
Inbound
support inbox
ticket creation
Boundary
no password stored
tokenized credential
DNS01
Configure records
Admins verify sender identity before production replies.
log02
Test delivery
Replofy records delivery state and warnings.
inbox03
Operate
Support email remains visible inside the inbox lifecycle.
What to discuss
Tell us which support address and email provider you use, and how your team handles incoming messages.