Experience
Autonomy.
Don't just manage tickets. Deploy autonomous AI agents that learn your business, resolve complex queries, and scale your support without the overhead.
Try the Autonomous Agent.
Paste your company data into the knowledge base and watch Aura assimilate it instantly to resolve inquiries. Zero hallucinations.
Replofy is an autonomous AI customer support platform.
Key features:
- Integrates with WhatsApp, Instagram, Email, and Web Chat.
Aura Copilot
The Autonomous Resolve
Aura resolves up to 80% of routine and complex tickets using strictly verified documentation. Zero hallucinations, sub-second response times, and 24/7 reliability.
The Command Center
Aggregate WhatsApp, Email, Instagram, and Live Chat into a single keyboard-first workspace. Context follows the customer, not the channel.
Active Inbox
Where is my order? #9823
Subscription renewal failed
Love the new feature! How do I...
CRM Intelligence
Live bidirectional sync with Shopify and Stripe. View customer lifetime value, order history, and process refunds directly from the conversation.
David Customer
High RiskClient has submitted 3 tickets regarding API timeout errors while experiencing repeated Stripe payment failures in the last 48 hours. Negative sentiment detected in latest reply.
Proactively escalate to Tier 2 Engineering and issue a 15% SLA credit for the current billing cycle to mitigate churn risk.
Engineering Bridge
When AI can't resolve an issue, it doesn't just hand it off. It generates a comprehensive technical brief with steps to reproduce and system logs for your developers.
Auth Provider Signature Mismatch
Technical Summary
The client SDK (v1.4.2) is sending headers that are rejected by the deno/v2.1 edge runtime at auth-provider.ts:L142.
Knowledge Ingestion
Sync your documentation, PDFs, and website in minutes. Aura atomizes your data into high-dimensional vector embeddings for precise semantic retrieval.
Knowledge Base Sources
Synced and chunked for Aura retrieval
| Source Name | Type | Status |
|---|---|---|
Return Policy Guide 142 vectors chunked | PDF Document | Indexed |
Help Center API Docs 890 vectors chunked | Web Crawler | Indexed |
Zendesk Historical Extracting data... | Integration | Indexing... |
Enterprise Security
Granular RBAC, SOC2 compliance, and zero-trust data boundaries for every AI interaction.
Global Inbound
Native multi-language support in 50+ languages with contextual cultural nuances.
Universal Tools
Powered by the Model Context Protocol (MCP) to securely interface with any internal API.
Built for teams
that ship fast.
Join the engineering-led support revolution. Get started with Replofy in under 15 minutes.